Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
Last updated: Septemper 2024
How do I use your products?
For our liquid extracts, simply shake well, use 2-3 droppers, mix with water, and enjoy the benefits.
Do your products have side effects?
Our products are made from natural ingredients, and most users don’t experience any side effects. However, we always recommend consulting with a healthcare professional if you have any medical conditions or concerns.
Where do you source your ingredients?
We source our ingredients from trusted partners, ensuring our products are of the highest quality. For example, our Lion's Mane extract is produced in Estonia.
Where do you ship?
We only ship to the USA in the moment. We work hard to spread to Europe soon. Shipping fees and delivery times may vary depending on your location. You can check your shipping options at checkout.
What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we offer a 30-day return policy. Just contact us, and we’ll take care of it.
How can I track my order?
Once your order is shipped, you’ll receive an email with tracking information so you can keep an eye on its progress.
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed.
How can I contact customer support?
For any questions, feel free to email us at sam@copenhagenshrooms.com, and we’ll be happy to assist you.